Microsoft just put a hard deadline on SMS and Voice MFA

๐Ÿ”’ Secure Bits ๐Ÿ’ก

๐— ๐—ถ๐—ฐ๐—ฟ๐—ผ๐˜€๐—ผ๐—ณ๐˜ ๐—ท๐˜‚๐˜€๐˜ ๐—ฝ๐˜‚๐˜ ๐—ฎ ๐—ต๐—ฎ๐—ฟ๐—ฑ ๐—ฑ๐—ฒ๐—ฎ๐—ฑ๐—น๐—ถ๐—ป๐—ฒ ๐—ผ๐—ป ๐—ฆ๐— ๐—ฆ ๐—ฎ๐—ป๐—ฑ ๐—ฉ๐—ผ๐—ถ๐—ฐ๐—ฒ ๐— ๐—™๐—”.

If you still have SMS or Voice call enabled anywhere in your Authentication methods policy, mark two dates: ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ and ๐—™๐—ฒ๐—ฏ๐—ฟ๐˜‚๐—ฎ๐—ฟ๐˜† ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ.

๐—ช๐—ต๐—ฎ๐˜’๐˜€ ๐—ต๐—ฎ๐—ฝ๐—ฝ๐—ฒ๐—ป๐—ถ๐—ป๐—ด:

– Microsoft is making passkeys the default sign-in experience and retiring its own SMS/voice telecom delivery

– ๐—™๐—ฟ๐—ผ๐—บ ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ, every user still enabled for SMS or Voice gets auto-enrolled into a passkey profile, and the Microsoft-managed registration campaign starts nudging them at sign-in. By default those nudges can be snoozed indefinitely, so don’t assume nudging alone gets you there

– ๐—™๐—ฟ๐—ผ๐—บ ๐—™๐—ฒ๐—ฏ๐—ฟ๐˜‚๐—ฎ๐—ฟ๐˜† ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ, Microsoft-provided SMS and voice delivery is gone from Entra ID entirely

โš ๏ธ ๐—ช๐—ต๐—ฎ๐˜ ๐—ต๐—ฎ๐—ฝ๐—ฝ๐—ฒ๐—ป๐˜€ ๐—ผ๐—ป ๐—™๐—ฒ๐—ฏ๐—ฟ๐˜‚๐—ฎ๐—ฟ๐˜† ๐Ÿญ, ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿณ ๐—ถ๐—ณ ๐˜†๐—ผ๐˜‚ ๐—ฑ๐—ผ ๐—ป๐—ผ๐˜๐—ต๐—ถ๐—ป๐—ด:

– Nobody gets locked out outright, but any user whose only MFA method is SMS or voice hits a blocking passkey registration prompt at sign-in. No skip button โ€” they register a passkey on the spot, or they don’t get in

– The same retirement applies to SSPR, not just MFA

– If you have a genuine regulatory or operational reason to keep a telecom channel, that’s still possible, but only through a customer-managed provider in the new Microsoft Security Store, at your own cost.

๐—ช๐—ต๐—ฎ๐˜ ๐˜๐—ผ ๐—ฑ๐—ผ ๐—ฏ๐—ฒ๐—ณ๐—ผ๐—ฟ๐—ฒ ๐—ฆ๐—ฒ๐—ฝ๐˜๐—ฒ๐—บ๐—ฏ๐—ฒ๐—ฟ:

– ๐— ๐—ฎ๐—ธ๐—ฒ ๐—ฎ ๐—น๐—ถ๐˜€๐˜ ๐—ผ๐—ณ ๐˜‚๐˜€๐—ฒ๐—ฟ๐˜€ ๐˜๐—ต๐—ฎ๐˜ ๐˜€๐˜๐—ถ๐—น๐—น ๐—ฟ๐—ฒ๐—น๐˜† ๐—ผ๐—ป ๐—ฆ๐— ๐—ฆ ๐—ผ๐—ฟ ๐—ฉ๐—ผ๐—ถ๐—ฐ๐—ฒ. Microsoft published a PowerShell script for this (entra-sms-voice-usage-analyzer) โ€” you just need Global Reader, Authentication Policy Administrator, or Security Reader

– ๐—˜๐—ป๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ฃ๐—ฎ๐˜€๐˜€๐—ธ๐—ฒ๐˜† (๐—™๐—œ๐——๐—ข๐Ÿฎ) ๐—ฎ๐˜€ ๐—ฎ๐—ป ๐—ฎ๐˜‚๐˜๐—ต๐—ฒ๐—ป๐˜๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—บ๐—ฒ๐˜๐—ต๐—ผ๐—ฑ if it is disabled, and get those users into a passkey-enabled policy

– ๐—ง๐˜‚๐—ฟ๐—ป ๐—ผ๐—ป ๐˜๐—ต๐—ฒ ๐—ฅ๐—ฒ๐—ด๐—ถ๐˜€๐˜๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป ๐—–๐—ฎ๐—บ๐—ฝ๐—ฎ๐—ถ๐—ด๐—ป, scoped to users using SMS or Voice, before Microsoft flips it to Microsoft Managed for you on September 1

– ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ฒ ๐—ฒ๐˜ƒ๐—ฒ๐—ฟ๐˜† ๐—ฐ๐—ต๐—ฎ๐—ป๐—ด๐—ฒ ๐—ถ๐—ป ๐—ฝ๐—ต๐—ฎ๐˜€๐—ฒ๐˜€. Tell people it’s happening and why, then tell them exactly how to register (Windows Hello, Authenticator passkey, security key), then chase the stragglers

– If a business unit genuinely needs SMS, start ๐—ฒ๐˜ƒ๐—ฎ๐—น๐˜‚๐—ฎ๐˜๐—ถ๐—ป๐—ด ๐— ๐—ถ๐—ฐ๐—ฟ๐—ผ๐˜€๐—ผ๐—ณ๐˜ ๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ถ๐˜๐˜† ๐—ฆ๐˜๐—ผ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฎ๐˜ ๐˜„๐—ถ๐—น๐—น ๐—ต๐—ฎ๐˜ƒ๐—ฒ ๐—ฎ ๐—น๐—ถ๐˜€๐˜ ๐—ผ๐—ณ ๐—ฎ๐—ฝ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ฒ๐—ฑ ๐˜๐—ต๐—ถ๐—ฟ๐—ฑ-๐—ฝ๐—ฎ๐—ฟ๐˜๐˜† ๐˜๐—ฒ๐—น๐—ฒ๐—ฐ๐—ผ๐—บ ๐—ฝ๐—ฟ๐—ผ๐˜ƒ๐—ถ๐—ฑ๐—ฒ๐—ฟ๐˜€ once details land in September 2026

โœ… This isn’t really new guidance โ€” it’s Microsoft turning a best practice we’ve been recommending for years into a forced migration. Tenants that already disabled SMS and Voice have nothing to do here.

๐Ÿ’ฌ ๐—›๐—ผ๐˜„ ๐—บ๐—ฎ๐—ป๐˜† ๐—ผ๐—ณ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜‚๐˜€๐—ฒ๐—ฟ๐˜€ ๐—ฎ๐—ฟ๐—ฒ ๐˜€๐˜๐—ถ๐—น๐—น ๐—ผ๐—ป ๐—ฆ๐— ๐—ฆ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†?

Author: Martin Strnad